Privacy Policy

Information We Collect

We collect the information you provide to create an account and complete verification (name, business or institution, contact details, tax identifiers, and uploaded credential documents), order and shipping details, and limited technical data such as a hashed record of compliance acknowledgments (age/RUO gate) for audit purposes.

When you reach us through a QR code or tracked link, we record an anonymous scan event (timestamp, a hashed IP, browser/user-agent, and referrer) to measure campaign reach. If you choose to join our research list, we store the contact details you submit (email and, optionally, name) together with your consent and the source of the sign-up. The research list is opt-in and you may unsubscribe at any time.

How We Use It

We use your information to verify eligibility, process and ship orders, maintain compliance audit trails, communicate about your account and orders, and meet legal obligations. We do not sell your personal information.

Sharing

We share data only with service providers necessary to operate (hosting, payment processing, shipping, email) and where required by law.

Retention & Security

Verification documents are stored privately and access-controlled. Compliance acknowledgment records are retained as an audit trail. We use reasonable technical and organizational measures to protect your data.

Your Choices

You may request access to or deletion of your personal data subject to our legal and audit retention obligations. Contact us to make a request.